Frequently Asked Questions
Answers to all your questions about no88
Deposits, withdrawals, accounts, and support — find detailed answers to every question you might have while playing at no88, all on this page.
Every day, thousands of players at no88 ask questions about deposits, withdrawals, and accounts. This FAQ has been put together by selecting the most common of those questions. If you can't find an answer here, contact us directly via live chat or email — we're always ready to help.
Withdrawals
Withdrawal requests are usually processed within 15 minutes to 2 hours. However, in some cases payment may be held if account verification is pending or bonus wagering requirements have not been met. Double-check that your wallet number is correct. If the problem persists, let us know via live chat.
After a successful request, no88 typically sends the money within 15 minutes to 2 hours. Transfers to bKash and Nagad are usually faster. Bank transfers may take a little longer due to the bank's own processing time.
No. For security reasons, no88 only processes withdrawals to a wallet or bank account registered in the player's own name. Your bKash, Nagad, Rocket, or Upay account must match the registered name on your no88 account.
Yes. no88's withdrawal service is available 24 hours a day, 7 days a week. You can submit a request after midnight on Fridays, Saturdays, or any holiday, and it will generally be processed within 15 minutes to 2 hours.
The minimum withdrawal amount at no88 is ৳500. This limit applies to every method — bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawal requests below this amount will not be accepted.
How to Deposit Money
In most cases, deposits are credited to your account within a few minutes. If more than 15 minutes have passed, contact us via live chat with a screenshot of the transaction or the transaction ID. Our team will verify the issue and resolve it promptly.
The minimum deposit at no88 is just ৳500. This applies to all payment methods — whether you use bKash, Nagad, Rocket, Upay, or bank transfer, you can get started from ৳500.
Log in to your no88 account, go to the "Deposit" section, and select bKash. Send Money to the no88 bKash number shown. Enter the transaction amount and transaction ID in the deposit form and confirm. Your account balance will be updated within a few minutes.
Yes, the process is essentially the same. Select Nagad in the deposit section, Send Money to the number provided, and paste the transaction ID. Use Nagad's Send Money option, not Cash Out — Cash Out incurs extra charges.
no88 currently supports five deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, you can use Dutch-Bangla Bank, Islami Bank, or other major banks. The minimum deposit is ৳500 for all methods.
Yes. no88 offers a 100% bonus on your first deposit, up to ৳8,000. For example, if you deposit ৳1,000, an additional ৳1,000 bonus is added, bringing your total balance to ৳2,000. A 10× wagering requirement applies to the bonus.
Customer Support
For a faster resolution, have your no88 username, a brief description of the issue, and — if applicable — a screenshot of the transaction or the transaction ID on hand. This helps the support team identify and resolve your issue more quickly.
Absolutely. no88's support team provides service in both Bengali and English. You can write in either language and our representatives will respond in your preferred language.
no88 offers two support channels: live chat directly from within the site, and email at [email protected]. Live chat is more effective for urgent issues; for complex matters, you can write in detail via email.
no88's live chat and email support are active 24 hours a day, 7 days a week. Day or night, holiday or workday — you can reach support at any time.
Email us at [email protected]. In the subject line, write the type of issue (for example: "Deposit issue" or "Withdrawal pending"). Include your username and a detailed description of the problem in the body. Attach a screenshot if applicable.
Account & Login
No. Under no88's rules, each player may hold only one account. Creating multiple accounts may result in those accounts being closed and any accumulated balance being forfeited. If you have a problem with an existing account, contact the support team.
A strong password should include uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Avoid using your date of birth or easily guessable words. Never share your password with anyone and change it regularly.
First, make sure your username and password are entered correctly (check that Caps Lock is off). Clear your browser's cache and cookies and try again. If the problem continues, use the "Forgot password" option or get help via live chat.
Click the "Forgot password?" link on the login page. Enter your registered email address and request that a reset link be sent. Click the link in the email to set a new password. If you don't receive the email, check your spam folder as well.
Go to the no88 Login page and fill in the registration form for a new account. Provide your correct name, email, and mobile number. Make sure the details match the name on your payment wallet. This service is for those aged 21 and above only.
Yes. no88 verifies a player's identity to ensure security and a fair environment. This process may require information from a national ID card or other identification. Providing accurate information allows verification to be completed quickly, and the support team is available to assist with any issues.
Still have questions?
We're always ready to help
If you couldn't find the answer to your question in the FAQ above, contact no88's support team directly. Via live chat or email — any time, in Bengali or English, we're ready to help.
Live Chat
Email Support
[email protected] — 7 days a week, 24 hours a day