no88 Privacy Policy

1 Introduction and Purpose of the Policy

As a safe and reliable online entertainment platform, no88 places the protection of your personal information at the top of its priorities. This privacy policy ("Policy") defines what types of information no88 collects from you, the purposes for which it is used, how long it is retained, and the circumstances under which it may be shared with third parties.

This policy is designed for users in Bangladesh and applies to all of no88's digital services — the website, mobile version, and associated communication channels. By registering an account or using the platform, you are considered to have read and agreed to all terms of this policy.

2 Information We Collect

no88 collects user information in various ways. The information collected can be divided into the following categories:

Personal Identification Information

• Full name and date of birth
• Email address
• Mobile number
• National ID card or passport number (for identity verification)
• Current address

Financial Information

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (where applicable)
• Transaction history and amounts

Technical and Usage Information

• IP address and device identity
• Browser type, version, and operating system
• Time spent on the platform, pages visited, and click patterns
• Information collected from cookies and similar tracking technologies
• Login time and logout time

3 Purpose of Data Collection

no88 uses your information only for the following legitimate and specific purposes:

3.1 Account Management and Identity Verification

Personal identification information is required to create, maintain, and secure your account. Age verification is also carried out to ensure responsible gaming and to prevent account use by anyone under 21 years of age.

3.2 Financial Transaction Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. Ensuring the security of every transaction and preventing fraud is part of this purpose.

3.3 Providing Customer Support

Contact information is used to communicate with you properly, resolve support requests, and provide relevant updates. no88's support team is available 24/7 via live chat and email in both Bengali and English.

3.4 Platform Improvement and Personalization

Technical information is analysed to make the user experience smoother and more enjoyable. This information is used to tailor services according to which game categories or features are most relevant to you.

3.5 Security and Fraud Prevention

Technical information is monitored to ensure platform security, detect suspicious activity, and prevent misuse. SSL encryption technology is used to keep all data transfers secure.

4 Data Sharing and Third Parties

no88 does not sell your personal information or lease it to third parties for commercial gain. However, information may be shared in the following limited circumstances:

4.1 Payment Processing Institutions

Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and related banking partners to complete transactions. These institutions manage information in accordance with their own privacy policies.

4.2 Technology and Service Partners

Only the information necessary for service delivery is shared with technology partners who assist in operating the platform. These partners are contractually obligated to maintain the confidentiality of the information.

4.3 Legal Obligations

Information may be disclosed in accordance with applicable law in response to any legal process, court order, or legitimate request from a statutory authority.

5 Cookies and Tracking Technologies

The no88 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve the functionality of the platform.

5.1 Essential Cookies

These cookies are essential for the platform's core functionality — such as maintaining login sessions, security verification, and saving game state. They cannot be disabled.

5.2 Analytics Cookies

Analytics cookies are used to analyse platform usage and improve the quality of services. They do not personally identify individuals.

5.3 Cookie Controls

Most cookies can be controlled or rejected by changing your browser settings. However, disabling essential cookies may limit some features of the platform.

6 Data Security Measures

no88 follows industry-standard security technologies and practices to protect your information. The key components of our security framework:

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Data Storage Security: Stored information is kept on encrypted servers with controlled unauthorised access.
• Access Controls: Only authorised staff can view your information, and their access is reviewed regularly.
• Security Audits: Regular security assessments are conducted to identify potential vulnerabilities.
• Fair Play Assurance: Transparency and fairness are maintained across the gaming system.

While we ensure the highest security measures, complete security cannot be guaranteed for information transmitted over the internet. We therefore ask you to use a strong password and not to share your account details with anyone.

7 Data Retention Period

no88 retains your information only for as long as necessary. Retention periods are determined as follows:

• Active account data: for the full duration the account remains active.
• Financial transaction records: for the period required by legal obligations.
• Closed account data: for a specified period following account closure in accordance with applicable regulations.
• Customer support communication records: for a reasonable period for issue resolution and service quality improvement.

Once the specified period ends, data is securely deleted or anonymised so that individuals can no longer be identified.

8 Your Rights

no88 believes every user should have proper control over their own information. You have the following rights:

8.1 Right to Access Information

You can find out at any time what information no88 holds about you. This request can be sent to [email protected].

8.2 Right to Correct Information

If there are any errors or inaccuracies in your stored information, you can request a correction.

8.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, this right may be limited in cases of legal obligations or ongoing disputes.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. In particular, a request to opt out of marketing-related communications can be made at any time.

9 Protection of Children and Minors

no88's services are intended only for those aged 21 or above. We do not knowingly collect information from minors. Age is verified at the time of account registration, and additional documentation may be requested in cases of doubt.

If information from a minor has been collected inadvertently, please contact us — we will immediately delete that information and close the associated account.

10 International Data Transfers

no88's servers and the infrastructure of its technology partners may be located in various countries. If your information is transferred outside Bangladesh, no88 ensures that such transfer is carried out with appropriate security measures and that the standard of protection for your information is maintained.

11 Changes to the Policy

no88 reserves the right to update this privacy policy when necessary. If any significant changes are made, we will post a notice on the platform or inform you via your registered email. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

The current version of the policy will always be available on the privacy policy page of the no88 website.

12 Contact Us

If you have any questions, requests, or complaints about this privacy policy, please contact the no88 support team:

We aim to resolve any privacy-related requests from you as quickly and fully as possible.